Privacy Policy

Effective Date: 10 May 2023

Smart VERC is committed to protecting the privacy of our clients and users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.

 

1. Information We Collect:

We may collect personal information from you when you use our services, including but not limited to:

• Contact information (such as name, email address, phone number, and mailing address).

• Employment information (such as occupation and employer details).

• Communication preferences and feedback.

• Any other information you voluntarily provide to us.

 

2. Use of Information

We use the collected information for the following purposes:

• Providing and managing our services.

• Communicating with you, responding to your inquiries, and providing support.

• Analyzing and improving our services and customer experience.

• Complying with legal obligations and regulatory requirements.

• Sending you marketing communications if you have opted to receive them.

• Protecting against fraud, unauthorized access, or any other misuse of our services.

 

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are contractually obligated to protect your personal information and can only use it for the purposes specified by us.

• Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

 

4. Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, please note that no method of transmission or storage can be guaranteed as 100% secure.

5. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information.

• Withdraw your consent for certain processing activities.

• Request the deletion of your personal information, subject to legal obligations.

• Opt-out of receiving marketing communications.

• Object to the processing of your personal information under certain circumstances.

• To exercise your rights or for any privacy-related inquiries, please contact us using the information provided at the end of this policy.

7. Cookies on the website and mobile App

Our website and mobile App use cookies for personalisation, measurement, and analytics purposes. By using our services, you agree to use these cookies.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly. The updated version will be effective upon posting on our website.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Smart VERC

Address: 28, Sector 9-B, Saket Nagar, Bhopal, Madhya Pradesh. Pin: 462024

Email: support@smartverc.com

WhatsApp: +91-9755920780

Phone: +91-9131361951

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.